Our two clinicians and administrative staff provide consistent care and have a total of over 60 years of combined experience in the hearing health field. At Murray Hearing, each patient is always cared for by the same clinician, as building a relationship involves a lot more than just understanding the hearing loss: it's about understanding your lifestyle and particular needs. We believe our personalized consistent care, high level of training, advanced equipment and knowledge of the products to be our greatest strength. Whereas Ian is primarily responsible for the testing and prescription process and fittings of hearing aids, Caryn's expertise in auditory processing and advanced diagnostic testing can be arranged through Murray Hearing.
Ian Murray BA, HIS, AHIP BS-IHS has been in practice as both a Hearing Instrument Practitioner and Hearing Instrument Specialist for 22 years.
Ian has been accredited by the Jastreboff Hearing Disorders Foundation, for the treatment of Tinnitus, Hyperacusis and Misophonia, using protocols which are set out in Tinnitus Retraining Therapy (TRT). This method is the best known and most successful treatment in the field and boasts a 94% success rate in negating its affects. Developed by Doctors Pawel and Margaret Jastreboff, it has become the world standard in the treatment of tinnitus and other non-organic hyper-sensitive hearing issues.
In the span of his practice, Ian has fitted in excess of 8,000 hearing aids and has a documented 98% success rate- well above the North American average of 75%.
An Ottawa native, he began his career in Toronto, and has worked alongside industry leading experts, such as Marshal Chasin, a very well-respected audiologist working within Canada's music industry. With this exposure, he has incorporated into his practice working with musicians and vocalists, and the unique challenges they face from hearing loss and preservation.
In 1996 Ian accepted a position to oversee the department of audiology at the Wilson Medical Centre in Hamilton, where he expanded his scope of practice by designing seminars focused on those affected with noise-induced hearing loss, endemic in the manufacturing base of Southern Ontario.
Moving back to Ottawa in 1999, he practiced for ten years at Robillard Hearing Centre, then for three years at Advanced Hearing Centre. In 2013 opened Murray Hearing Centre.
Caryn Bursch, Doctor of Audiology, has been working as a diagnostic Audiologist for over 25 years.
Her main concentration of work is with children and adults with Auditory Processing Disorders (APD) and works within a close-knit field of therapists, psychologists and physicians to explore the most effective ways to manage this disorder.
Caryn also has extensive practice in the fitting of hearing aids and in the verification techniques involved throughout.
As one of the few Doctors of Audiology highly trained in and specifically focused on APD, she regularly receives referrals from CHEO, psychologist, therapists and school boards.
Caryn has also received advanced training in the areas of auditory processing, electrophysiological testing, and tinnitus.